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Recording directly from your camera or webcam - troubleshooting

Obstacles you may face when using your webcam or built-in camera to record directly, and how to resolve them

With Seenit Stellar you have the ability to record directly to the Story or specific Scene using your device's camera or webcam - great right? Well yes! Unless it isn't working 🙈. 

Occasionally, due to the security settings on your network, your browser needs you to allow it access to your camera and microphone. Do not fear, we will tell you exactly how to do that!

After you set up your network and start using Seenit Stellar, use the following guides (select the one which applies to the browser you are using) to help with audio and video connection set up.

Safari

Google Chrome

Microsoft Edge

Firefox

We hope this resolves your issues, but if you are still having issues please contact our support team